Privacy Policy

Our business including our affiliates (collectively “we,” “our,” “us,” and “the Company”) takes your privacy very seriously, so we want to provide you with some information on our Privacy and Cookie Policy (the “Policy”). This Policy describes how we collect, use, share, and protect information obtained from customers, users, and visitors to our website. By using our website, you have agreed and are additionally subject to any Terms of Service, which incorporate this Policy by reference.

This Policy describes:
– How we collect, and you may provide, information through our website including the domain, any mobile applications, call tracking lines, and customer and user dashboards or portals (collectively, the “Sites”);
– How we use and protect information;
– With whom we may share information; and
– The types of information we collect.

By visiting the Sites, linked pages, features, and content or using any of our services, you acknowledge and accept the practices and policies outlined in this Policy. If you do not agree to this Policy, you may not access or otherwise use the Sites.

1. WHAT INFORMATION DO WE COLLECT?

Information You Provide:
We collect information you enter on our Site when you create an account, register, engage in a transaction, search our products, contact us by telephone or through our call tracking line, email, or otherwise participate in any other promotions, surveys, or questionnaires we sponsor. Please note we may collect personally identifiable information (“PII”) from the Sites only when you choose to provide it to us. The information collected may include contact information, payment information, shipping information, and purchase history.

By completing and submitting any form on this website, you agree to our terms and conditions and privacy policy and you hereby give explicit consent to Window Team USA (WTUSA) to contact you using the contact information provided, including but not limited to postal mail, email, phone, and text messages, even if your number is listed on the National or Local Do Not Call List. Message and Data Rates may apply.

You also acknowledge and agree that WTUSA may employ automated telephone technology to initiate communications with its customers. Additionally, you understand that by checking the designated box, you consent to receiving automated telephone calls from WTUSA regarding their products and services at the phone number you have provided. It is essential to note that granting this consent is entirely voluntary and not a requirement for the purchase of any goods or services from WTUSA, and that you can opt out at any time, including (for texts) by replying “STOP.”

Furthermore, you hereby acknowledge that all calls and in-person meetings may be recorded for quality and training purposes, and your personal information will be used solely by Window Team USA.

Mobile Web and Apps:
We may collect certain additional information from you when you access the Sites with mobile devices. This information may include location, device type, unique device identifiers, mobile operating system, site navigation, and other app-specific user data. You may restrict the collection of certain data by changing the settings preferences on your mobile device.

Interest-Based Advertising:
When you interact with the Sites, advertisements, or other content provided by the Company or third parties on our behalf, we and third parties automatically collect non-personally identifiable information (“Non-PII”) about or from your device. We may use this information to customize your interaction with our business and deliver relevant offers. This form of advertising is based on anonymous information and not on any personally identifiable information.

2. COOKIES

A cookie is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. By using the Sites, you accept the use of cookies described in this Policy. You can disable or delete cookies by changing the preferences on your device browser, though doing so may prevent you from using some of the features on the Sites.

We use third-party tracking services that may use cookies to provide non-personally identifiable information and analytics on our Sites. These tracking services collect information about our users to assist with analysis and targeted advertising.

3. WHAT WE DO WITH COLLECTED INFORMATION

We may use the information you provide to us, directly or indirectly, for various purposes including improving user experience, assisting with marketing and advertising, managing your account, and complying with applicable laws. We may employ Third-Party Service Providers to help us analyze data or deliver services.

4. SHARING OF INFORMATION

We may share information we collect with our Third-Party Service Providers that we engage to help us administer and provide our services. We may also use your PII to contact and correspond with you and/or respond to your inquiries. Additionally, we may disclose information about you if required by law or legal process.

5. CHILDREN’S PRIVACY RIGHTS

We do not knowingly collect information from anyone under the age of thirteen (13). Our Sites are not intended for or directed at children under the age of thirteen (13). Any user under the age of eighteen (18) must be accompanied by an adult when accessing the Sites.

6. SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

7. LINKS TO OTHER SITES

Our Sites may contain embedded links that enable you to visit other sites of interest. Once you have used these links to leave our site, we are not responsible for the protection and privacy of any information you provide while visiting such sites.

8. WHAT CHOICES DO USERS HAVE?

You can choose not to disclose information to us; however, some of this information may be necessary to take advantage of our services or features. You can opt-out of promotions or communications by changing preferences or emailing [email protected] with the subject “Opt Out.”

9. CHANGES IN POLICY

The information we collect is covered by the privacy policy in effect at the time of collection. We may amend or revise this Policy from time to time. Any updates will be posted on our Sites and will include the date last updated.

10. INTERNATIONAL USE & ADDITIONAL NOTICE

Our Site is maintained in the United States of America. By using this Site, you authorize the export of your information to the USA and its storage and use as specified by this Policy.

Additional Notice:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.